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Our
Facility
Carriers
We utilize the following carriers in our data center:
- UUNet
(WorldCom) - OC12
- Sprint
- OC12
- Level3
- 2xGigE
- AT&T
- 2xGigE
- Global
Crossing - OC12
Infrastructure
Our data center was custom designed, and we have established
the first data center to access bandwidth directly from the source. By
having our data center directly on
the backbones of these Tier-1 providers allows us to completely bypass
the
bottlenecks
and slowdowns of the local loop infrastructure, thereby increasing
efficiency and reducing cost.
Our
data center has four diverse fiber paths, additionally separate carriers
(ELI, Qwest, AT&T, WorldCom, Time Warner, Sprint, Global Crossing,
Level3) are utilized to ensure redundancy. These independent and
diverse fiber rings assure you that traffic flow will not be interrupted
should
one ring fail.
Our network
is backed by exceptional service and performance level agreements,
and can handle traffic spikes for specified bandwidth and burstable
capabilities. Dual (Gigabit)Ethernet drops to cabinets are standard
with every installation. Our private network and firewalls are continuously
watched by our 24x7 monitoring tools, and use industry standard intrusion
detection technologies.
Our Gigabit
Ethernet-based infrastructure offers the lowest turn-around time in
the industry for new connections, changes and upgrades. To ensure quality
packet delivery, we operate our network at a peak utilization rate
of 55% (whereas most carriers operate at 65-85%). As a result, customers
have the ability to burst, as desired.
Power
Our data center features continuous, redundant and protected
AC power, built to N+1 redundancy. The redundant power in our Data Center
enables uninterrupted service, even in the event of a significant power
outage. Automatic Transfer Switches (ATS) and bypass/isolation switches
provide this N+1 redundancy for dual power source capability. We also
provide redundant 20 amp, 110 Volt AC, "A" (standard) and "B" (optional)
power receptacles to all our cabinets.
As part
of our redundant infrastructure we provide emergency generators with
a one hour response time on fuel and repair. All maintenance contractors
are within a 20 mile radius of the Data Center.
Security/Facility
Authorized users have unescorted access to the Data Center 24x7. State-of-the-art
palm scanners must be passed at all entry points. The facility is also
monitored by closed circuit television systems.
Security/IP
As the number of companies using the internet increases, so does the need for
security. Firewalling and intrusion detection have been woven into the
fabric of our network and all customers are assigned their own VLAN(s)
creating a virtual barricade between users. We offer advanced security
including:
- Wire-Speed
ACLS (Access-Lists)
- Network
IDS (Instrusion Detection systems)
- Virtual
Private Networks
Monitoring
Our
data center feature 24/7 systems management expertly administered by
onsite personnel. Our technology personnel specialize in networking,
Internet,
and systems management and ensure the physical and technical
environment of our data center provides the reliability and scalability
necessary to the mission-critical Internet operations of not only our
business, but our customers' web-enabled businesses as well.
Cooling
The climate control is comprised of multiple Liebert Cooling Systems,
configured to N+1 to ensure the highest availability. Our data
center is designed
so that all cabinets receive consistent air flow, eliminating the "spot
cooling" required in other facilities.
Fire
Supression
Our advanced fire detection and suppression system is based on a combination
of FM200 and dry pipe, pre-action fire suppression sprinklers. This pre-action
double interlock dry system is the industry standard. Smoke and high temperature
heat detectors eliminate the accidental dispensing of water.
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